Frequently Asked Questions
Where will the tour start and finish?
All tours start from outside The Beaney House of Art and Knowledge, the central museum, art gallery and library of Canterbury. It looks a little something like this...
Will the tour be cancelled if it rains?
How long will the tour last?
As close to an hour and a half as the guide can make it!
What languages are the tours conducted in?
Tours are only conducted in English. The guide has a few words and phrases to try and help translate when needed.
Does the tour go into the Cathedral?
Tours do not go into the Cathedral precincts or the Cathedral itself. The tour will discuss some history of the Cathedral from viewpoints around the city.
Is the tour accessible?
Canterbury is mainly flat with only some minor inclines, making the tour accessible to those with mobility aids, wheelchairs etc. However, please do be aware that pavements can often be very narrow or uneven, whilst some of the route is along cobbled streets. CT Tours advises anyone with mobility concerns to bring along a carer, free of charge.
How will we recognise the tour guide before the tour?
CT Tours' signature orange colour is worn by the guide (shoes, shirt, jumper, jacket or all four!) to help make them easy to spot. The guide also wears the tour guiding accreditation lanyard (which is bright green).
Are there any toilets along the route?
There are various locations of public toilets around Canterbury. Depending on which tour you choose, the guide will tell you where the closest facilities are.
How can I pay for the tour?
Payment will be by bank transfer. Only if no-one in the single household / support bubble has access to online banking will card payment be accepted.
Can we take photo's or film the tour?
You are welcome to take as many photo's as you like on the tour, as long as you stay with the tour when it moves from stop to stop. The guide will direct you to any place you want to take more photo's at the end of the tour.
What are your Covid-19 (Coronavirus) guidelines?
Tours will gradually return throughout the summer of 2020, with CT Tours retaining the right to review this frequently and amend these guidelines in accordance with scientific and governmental advice.